Voice AI sometimes gives wrong answers because it mishears or guesses too much....

https://kilo-wiki.win/index.php/How_Do_I_Keep_Callers_from_Noticing_Verification_Pauses%3F

Voice AI sometimes gives wrong answers because it mishears or guesses too much. A practical way to catch errors early is using readbacks—for example, having the system repeat back order IDs before finalizing them