Listen without rushing to fix things, ask what would help today, and offer one...

https://oliviassuperbinsights.image-perth.org/how-do-i-keep-the-dialogue-open-after-a-tough-first-talk

Listen without rushing to fix things, ask what would help today, and offer one practical step, like sitting with them while they make a call. Try saying, “Want me to stay while you call?” Set boundaries, too