After testing AI customer service platforms with my team, I’ve seen automation...

https://uniform-wiki.win/index.php/Salesforce_Einstein_AI_Agent_Assist_%E2%80%93_Why_It_Still_Needs_Humans

After testing AI customer service platforms with my team, I’ve seen automation hit 70% within the first week. The biggest game changer? Shifting the focus from AI trying to fully resolve issues to smartly assisting agents